InstantReply

Privacy Policy

Last updated: April 5, 2026

1. Introduction

AssemblyNest Ltd. ("we," "our," or "us") respects your privacy. This Privacy Policy explains how InstantReply collects, uses, and shares your information when you use our web application to manage Google Business Profile reviews.

2. Information We Collect

When you authenticate and use InstantReply, we collect the following data through our Google API Integrations:

  • Your Google account profile information (for sign-in purposes).
  • Data related to your Google Business Profiles, including business listing details and locations.
  • Review data, which includes reviewer names and the textual content of the reviews.

3. How We Use Your Information

The user data fetched from Google is processed solely for the purpose of operating the Service, specifically for generating automated, context-aware, translated, and SEO-optimized replies.

4. Third-Party Service Providers

To provide our Service, we share necessary data with trusted third-party processors:

  • Google: We act as a conduit between the user and Google's Business Profile APIs using OAuth permissions to view and manage listings and post approved replies directly to Google Maps and Search.
  • AI Providers (e.g., OpenAI): User reviews are transmitted to external AI APIs to generate suggested replies. Raw user input is processed by these third parties to create the drafts you review.
  • Stripe: We use Stripe for secure payment processing. We do not store your credit card information on our servers.
  • Resend: We utilize Resend to send essential transactional emails, such as successful subscription notices, failed payment alerts, and important account notifications.

5. Data Security and Retention

We implement industry-standard security measures to protect your data. We retain your synchronized review data and authentication tokens only for as long as your account is active and necessary to provide the automated reply services.

6. Your Rights

You may revoke InstantReply's access to your Google account at any time via your Google Security settings. You may also request the deletion of your InstantReply account and associated stored data by contacting our support team.

7. Changes to Policy

We may update this policy from time to time. We will post the new version on this page and update the "Last updated" date.

8. Contact

For privacy questions, please Contact us.